Wednesday 6 December 2017

Maximum Retail Price (MRP) – A Myth or Consumer Trap?

(This was written in August 2015 but as usual not published by any media. 
So, presented for  the benefit of larger public )

The other day, I was in a shopping mall to purchase my monthly groceries. Almost every item viz., cooking oil, rice, wheat flour, biscuits, toiletries, etc., was  available on a discount ranging from 5 per cent to 30 percent to the MRP (Maximum Retail Price)  printed on the products.  After finishing my purchases, I returned home.  Next day, I happened to go to the local provision store located just opposite our house to buy a few packets of milk. As I was waiting for my turn to get my milk packets, I saw the owner of the grocery shop selling a packet of refined sunflower oil to a customer who looked pretty rustic , may be a daily wage labourer. He  mentioned to the customer that he was offering a discount of  Rs.15/- and so he need to pay only Rs.110/- as against Rs.125/- MRP printed on the product. The customer seemed  very much satisfied  and moved off with the product purchased.  On seeing this, I was a bit dump-founded.  Only the previous day, I purchased the same product from the shopping mall for a discount of  Rs.40/- and just paid Rs.85/- as against the MRP of Rs.125/-[1].   Whether  the use of  MRP is working against such vulnerable customers who are unable to visit malls to buy only a few items they need  from time to time as they live on daily cash coming in their hands and so forcibly depend on local kirana stores  or provision stores  and pay more than the price paid by  other sections of the society who can afford such visits to the malls, is the question haunting my thoughts ever since this incident.  On a quick talk engaged with the shop owner, I found that the maximum  footfalls in his shop was from such customers who come on cash and carry terms.  So, I became more confused.  Whether MRP is rather helping the kirana stores/ local provision stores to enjoy much higher margin on various products which they earn from   such resource poor customers than the shopping malls which depend on high volume and cross subsidization of various products being bought by a large number  of customers is the second question that crossed my thoughts.  I think I may not be the only guy who had undergone such experiences to share with.
So, I googled to get a bit more on MRP.   Here are some thoughts  presented by experts and committees in the form of recommendations and observations on MRP. 
The MRP is the outcome of   the extant provision of the Standards of Weights and Measures (Packaged Commodities) Rules, 1977 that provides that every package intended for retail sale is required to have certain mandatory declarations, namely i) the name and address of manufacturer/packer/importer, ii) name of the commodity, iii) the net quantity , iv) the month and year of manufacture / packing / import and v) the retail sale price in the form “Maximum Retail Price   Rs.. inclusive of all taxes” and vi) Consumer care cell details.  Perhaps the then policy makers would have mandated printing of  MRP on all packaged products  with a very noble  intention of helping a resource poor consumer who was unable to discover the price of the product he/ she would be buying due to market imperfections and information asymmetry  between the consumer and the seller. To some extent, the aspect of price discovery of a product was addressed by corporate like ITC in India through their innovative business models of e-choupals. But, such measures are limited to a few products in which the company has large business stake. 
In 2007, the Government of India had set up an Expert Committee[2] to review and suggest best method of declaration of retail sale price  on pre-packed commodities.  It  observed that In 1993, representations were made by different consumer organizations to the effect that quite often the maximum retail prices (MRP) declared by manufacturers on packaged goods  were on a higher side and that the provision was used for profiteering instead of protecting the interests of the consumer.  They represented that there was a need to prevent this and that the measure should not provide an opportunity for the wholesalers and retailers to exploit the consumer and make abnormal profits.  It also observed that, ‘as regards international practices,  only Sri Lanka besides India has mandated the declaration of MRP.  The requirement is not found in any other country.    In Pakistan, in respect of a few commodities, the sales tax law requires the manufacturers to print the MRP including the sales tax rate.  Similarly in Malaysia, some of the essential food items are subject to control, but there is no requirement that the MRP should be declared.  In most market economies, the retail price is exhibited by the retailer and that is done more as a competitive market practice rather than as a matter of regulation.  In advanced market economies like Canada, the Competition Bureau has been established to promote competitive markets and excessive profiteering through cartelisation by the producers/sellers invites severe penalties under the Competition Act.’
Among various suggestions made by the Committee, one was declaring what is called a ‘normative price’ in addition to the MRP by the manufacturers of packed products.   Another suggestion was to indicate the ‘First Point Price (FPP)’. The FPP is defined as the first sale price at which the manufacturer/importer sells a commodity.  Both the suggestions were  found to be unfeasible for implementation and so not considered by the Expert Committee.  It analysed the effect of Value Added Tax (VAT) on reducing the rigour of MRP and observed that it  will be an additional indirect check to ensure that the MRP  is not unduly inflated  and  it would help sales tax authorities to undertake a detailed scrutiny of cases where the final retail sale price is vastly different from the MRP. It also looked at the effect of Goods and Services  Tax (GST) which is still under consideration  of the Parliament.  It opined that the issue should get substantially resolved when the GST  replaces the prevailing Central and State domestic trade taxes.  As the tax becomes fully destination based and the invoices are issued, it will be easy to find the price on which the tax is paid and a higher invoice price will attract a higher tax.  At that stage, it may be necessary to review the practice of printing the MRP altogether; instead, the seller will have to print not the maximum but the actual retail price, though the transacted value may even be lower than this when a commodity or a service is sold at a discount.   It concluded that  the competition in the market should ensure  protection to the consumer and   greater consumer awareness about their rights would help in empowering them.
I also stumbled upon a Gazette notification No.45 of 2014[3] about a Bill  passed in the Parliament , ‘to provide for printing of cost of production and maximum retail price of consumer goods being sold in the market….’.  Its statement of Objects and Reasons  read  as follows:  
“It is generally seen that the prices of consumer goods sold in the markets are determined arbitrarily by the manufacturers. In this process, the manufacturers gain huge profit as the actual manufacturing cost is very low. The consumers’  interests are compromised and they are compelled to buy goods at much higher prices in comparison to actual manufacturing cost of goods. Thus, consumers are subjected to economic exploitation. For example, potato chips, drinking water, soft drinks, automobiles, medicines, etc. are being sold at a price much higher than their cost price. The manufacturers arbitrarily fix the price and the consumers are compelled to purchase goods at higher costs. If it is made mandatory for the manufacturers to print the actual cost of production of goods along with their maximum retail price it will help to curb the greed of the manufacturers. Such a measure will also help the consumers in making a decision regarding buying the product. It is the duty of the Government to bring a legislation for protecting the interests of consumers. In the wake of economic liberalisation, it has become essential that the consumers are given the right to know the actual manufacturing cost of the goods they are going to purchase. It is also in the public interest to make commodities and goods available at fair prices to consumers. The interests of consumers can be protected against the vice of profiteering by making the goods and commodities available to them at a reasonable price. Hence this Bill”.
But,  it appears that the above Act has not been enforced in any part of the country.  In the recent past,  we  have witnessed exponential growth of online marketing/ trading business popularly known as e-commerce.   Though  e-commerce  is increasing its penetration in the country,  almost all business models  lay their  bait in the form  of discounts on MRP to attract customers in buying the products available for purchase through online platforms.  So, there is need for  developing technology driven price discovery mechanism for meeting the needs of all types of consumers.  Of course, it is time the Government of India also gave  a serious thought to protecting the vulnerable sections  of the consumers from the great myth called MRP.   There is some  hope  in passing of the GST Constitutional Amendment Bill, 2014  by the Parliament and enacting it at the earliest. And if it happens, consumers may stand to gain to a large extent as arbitrary fixation of a price as MRP by manufacturers may not be in their interest as they may end up paying more to the government by way of taxes.   
Till then,  the exploitation of vulnerable consumers would continue and the inequality between the rich and the poor would increase.
Sometime in 1980s, the Readers’ Digest had published this humour. At a supermarket, a  lady  had filled her cart in a hurry and had an uneasy feeling that she did not have enough money to pay for all the goods. In desperation, she emptied the cart on the floor, kneeling down, she began to add up the prices. Just then, a young supervisor strolled over and whispered, ‘it does not matter how much you pray, Sister, we are not reducing the prices.’

WITH exponential growth of online marketing/trading business, undoubtedly, India has emerged as the most sought after market for major foreign electronic goods manufacturers. Most of the goods manufactured by such players are sold on Maximum Retail Price (hereinafter 'MRP') basis. While importing these goods into India, additional customs duty [counter vailing duty] is calculated and paid on the basis of MRP so declared. This article analyses the new practice adopted by the Customs Department wherein these goods are attempted to be assessed on transaction value.
Source: http://www.taxindiaonline.com/RC2/inside2.php3?filename=bnews_detail.php3&newsid=22821#cad



[1] In major cities like Hyderabad, Bengaluru etc., there is a wholesale outlet called ‘Metro’ which offers higher discount on MRP than the shopping malls like D-Mart, Reliance Fresh, Star Bazaar etc. However, no individual can make purchases from ‘Metro’  as its membership is open only for a  registered organization such as a proprietorship or partnership firm etc.
[2] https://www.google.co.in/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Maximum+retail+price+rationale+and+government+of+India